Terms of Service

Last Updated: September 11, 2026

Welcome to Sweet Dreams. These Terms of Service govern your use of our website and your purchase of products from Sweet Dreams.

By accessing our website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website or purchasing our products.

1. About Sweet Dreams

Sweet Dreams is a baby-product brand offering baby head-shaping pillows and related products.

For questions about our products, orders, or these Terms of Service, please contact us:

Email: sweetdreams.teamsupport@gmail.com
Phone: +92 326 3934264

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.

• Attempt to gain unauthorized access to our website or systems.

• Interfere with the security or operation of our website.

• Copy, reproduce, or misuse our website content without permission.

• Provide false or misleading information when placing an order.

We reserve the right to refuse service or restrict access to our website where reasonably necessary.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and other information displayed on our website are accurate.

However, product colors and appearance may vary depending on your device or screen settings.

We reserve the right to correct errors, update product information, and change product availability at any time.

4. Baby Product Safety

Our products are intended for babies and must be used only according to the instructions and safety information provided with the product.

Sweet Dreams does not claim that its baby head-shaping pillow can diagnose, treat, cure, or prevent any medical condition.

Parents and caregivers are responsible for using the product appropriately and following applicable infant-safety guidance.

Our products should never be used as a substitute for professional medical advice. If you have concerns about your baby's head shape, development, sleep, breathing, or general health, consult a qualified healthcare professional.

5. Orders

When you place an order through our website, you are making a request to purchase the selected products.

We reserve the right to accept or decline an order for reasonable reasons, including:

• Product availability

• Pricing or listing errors

• Incorrect customer information

• Suspected fraudulent activity

• Delivery limitations

If we cannot fulfill an accepted order, we will contact you and provide an appropriate resolution.

6. Prices and Payments

All product prices displayed on our website are subject to change without prior notice.

We may correct pricing errors that occur on the website. If an order has been placed with an incorrect price, we may contact you before processing the order.

Payment must be completed through the payment methods made available by Sweet Dreams.

7. Shipping and Delivery

We will make reasonable efforts to process and deliver orders within the estimated delivery timeframe provided at checkout or during the ordering process.

Delivery times may vary because of courier delays, weather, public holidays, incorrect delivery information, or circumstances outside our reasonable control.

Customers are responsible for providing accurate delivery information.

8. Returns and Refunds

Returns and refunds are handled according to our Refund & Return Policy.

For hygiene and safety reasons, used or washed baby pillows may not be eligible for return except where the product is defective or where applicable law provides otherwise.

Please review our Refund & Return Policy before placing an order.

9. Intellectual Property

All content on the Sweet Dreams website, including:

• Brand name and logo

• Product images

• Text

• Graphics

• Website design

• Product descriptions

• Videos and other materials

is owned by or licensed to Sweet Dreams and may be protected by applicable intellectual-property laws.

You may not reproduce, copy, distribute, modify, or commercially use our content without our prior written permission.

10. Third-Party Services

Our website may use third-party services, including payment processors, delivery companies, website providers, analytics services, or other technology providers.

Your use of third-party services may also be subject to their own terms and privacy policies.

Sweet Dreams is not responsible for the independent practices or policies of third-party service providers.

11. Limitation of Liability

To the extent permitted by applicable law, Sweet Dreams will not be responsible for indirect, incidental, or consequential losses arising from the use of our website or products.

Nothing in these Terms of Service is intended to exclude or limit any consumer rights or liability that cannot legally be excluded or limited.

12. Disclaimer

Information provided on our website is intended for general product and informational purposes.

Sweet Dreams does not provide medical diagnosis or treatment through its website or products.

Our baby head-shaping pillow should not be considered a medical device or a replacement for advice from a qualified healthcare professional unless specifically stated otherwise.

13. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

14. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will become effective when the updated Terms are posted on our website. The "Last Updated" date at the top of this page indicates when the Terms were most recently revised.

15. Governing Law

These Terms of Service shall be interpreted and governed by the applicable laws and regulations governing Sweet Dreams and its transactions with customers.

Nothing in these Terms is intended to remove or restrict consumer rights that cannot legally be excluded.

16. Contact Us

If you have questions regarding these Terms of Service, please contact us:

Sweet Dreams
Email: sweetdreams.teamsupport@gmail.com
Phone: +92 326 3934264