Privacy Policy

Last Updated: September 11, 2026

At Sweet Dreams, we respect your privacy and are committed to protecting the personal information you provide when visiting our website, contacting us, or purchasing our baby head-shaping pillow products.

This Privacy Policy explains how we collect, use, store, and protect your information.

1. Information We Collect

When you interact with Sweet Dreams, we may collect information such as:

• Your name

• Email address

• Phone number

• Shipping and delivery information

• Billing and payment-related information

• Order and purchase details

• Messages or inquiries you send to us

• Information you voluntarily provide when contacting customer support

We only collect information that is reasonably necessary to provide our products and services.

2. How We Use Your Information

We may use your information to:

• Process and fulfill your orders

• Arrange product delivery

• Communicate with you about your orders

• Respond to customer-service inquiries

• Provide support regarding our products

• Send important updates about your purchases

• Improve our products, website, and customer experience

• Prevent fraud, misuse, or unauthorized activity

• Comply with applicable legal requirements

We will not use your personal information for purposes unrelated to our business without appropriate notice or consent where required by law.

3. Payment Information

If you purchase a product from Sweet Dreams, payment information may be processed through third-party payment providers or financial institutions.

Sweet Dreams does not intentionally store complete credit-card or debit-card information on its own systems when payment processing is handled by a third-party provider.

You should review the privacy policies of any payment provider used to complete your transaction.

4. Sharing Your Information

We do not sell or rent your personal information.

We may share necessary information with trusted third parties when required to operate our business, such as:

• Delivery and courier companies

• Payment processors

• Website or e-commerce service providers

• Customer-support service providers

• Technology and hosting providers

• Legal or regulatory authorities when required by law

Third parties are expected to handle information appropriately and only for legitimate business purposes.

5. Cookies and Website Technologies

Our website may use cookies or similar technologies to improve website functionality, remember preferences, understand website usage, and provide a better shopping experience.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website features.

6. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

7. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, and meeting legal obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

8. Children's Privacy

Sweet Dreams sells products intended for babies and young children. However, our website and purchasing services are intended for parents, guardians, and adults.

We do not knowingly collect personal information directly from children for marketing or purchasing purposes.

Parents or legal guardians should contact us if they believe a child has provided personal information to us.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Ask questions about how your information is used

• Withdraw consent where processing is based on consent

To make a privacy-related request, please contact us using the information below.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

Sweet Dreams is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before providing personal information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, products, services, or legal requirements.

Any updated version will be posted with a revised "Last Updated" date.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact Sweet Dreams:

Brand: Sweet Dreams
Email: sweetdreams.teamsupport@gmail.com
Phone: +92 326 3934264

We value your trust and are committed to handling your personal information responsibly.